This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
Offert par
Giving Helpful Feedback
Université du Colorado à BoulderÀ propos de ce cours
23 146 consultations récentes
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Approx. 5 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Compétences que vous acquerrez
- Communication
- Staff Management
- Coaching
- Performance Management
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Approx. 5 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Offert par
Université du Colorado à Boulder
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Programme de cours : ce que vous apprendrez dans ce cours
1 heure pour terminer
Introduction to Giving Helpful Feedback and Positive Feedback
The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately.
1 heure pour terminer
6 vidéos (Total 28 min), 1 lecture, 1 quiz
1 heure pour terminer
Negative Feedback: Use With Caution
Negative Feedback is a specialized learning tool. We all know that negative feedback feels punishing. Our goal this week is for you to understand why it is punishing, why we hesitate to use it, and when it can be used effectively without negative consequences. You will be able to identify specific situations where negative feedback is given more weight than positive feedback and learn a technique that can overcome some of negative feedback’s harmful side effects. Armed with a clearer concept of the pluses and minuses of negative feedback, you can be more confident that you are using it appropriately at work.
1 heure pour terminer
3 vidéos (Total 21 min)
1 heure pour terminer
The Seven Essential Feedback Skills - Part I
Based on your work in the first two weeks, you can now describe negative and positive feedback and appreciate the power of these tools to change behavior. In the next two weeks, we take the next step towards building your feedback skills by teaching you seven specific skills to use when delivering professional feedback. At the end these two weeks you will know how to deliver work-related feedback that is effective at changing an employee’s behavior while still preserving their dignity.
1 heure pour terminer
5 vidéos (Total 34 min)
1 heure pour terminer
The Seven Essential Feedback Skills - Part II
This week we continue building on your knowledge of the seven essential feedback skills.
1 heure pour terminer
5 vidéos (Total 42 min)
Avis
Meilleurs avis pour GIVING HELPFUL FEEDBACK
par NN30 avr. 2021
This course was short but very informative and very helpful for an aspiring leader like myself. It also helped me understand how to view or understand when I receive feedback. I highly recommend it!!
par LL18 avr. 2021
I enjoyed the course and learned a lot from it. The content is well organised and focused on practical situations. I particularly enjoyed the bits of psychological research shared in the content.
par RA26 juin 2021
nice explanation of the videos. visually attractive and descriptive. questions were great as well. learnt a lot of stuff. teaches you what, when, where, why, and how to give correct feedback
par RM25 juin 2021
I learned a lot from this course. It gave the psychological background in addition to instructions in how to give feedback. Learning the Why made me understand the What so much better.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
À quoi ai-je droit si j'achète le Certificat ?
Une aide financière est-elle possible ?
D'autres questions ? Visitez le Centre d'Aide pour les Étudiants.
