This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
Offert par
Giving Helpful Feedback
Université du Colorado à BoulderÀ propos de ce cours
Résultats de carrière des étudiants
12%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 5 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Compétences que vous acquerrez
CommunicationStaff ManagementCoachingPerformance Management
Résultats de carrière des étudiants
12%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Approx. 5 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Offert par
Université du Colorado à Boulder
CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.
Programme du cours : ce que vous apprendrez dans ce cours
1 heure pour terminer
Introduction to Giving Helpful Feedback and Positive Feedback
The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately.
1 heure pour terminer
6 vidéos (Total 28 min), 1 lecture, 1 quiz
1 heure pour terminer
Negative Feedback: Use With Caution
Negative Feedback is a specialized learning tool. We all know that negative feedback feels punishing. Our goal this week is for you to understand why it is punishing, why we hesitate to use it, and when it can be used effectively without negative consequences. You will be able to identify specific situations where negative feedback is given more weight than positive feedback and learn a technique that can overcome some of negative feedback’s harmful side effects. Armed with a clearer concept of the pluses and minuses of negative feedback, you can be more confident that you are using it appropriately at work.
1 heure pour terminer
3 vidéos (Total 21 min)
1 heure pour terminer
The Seven Essential Feedback Skills - Part I
Based on your work in the first two weeks, you can now describe negative and positive feedback and appreciate the power of these tools to change behavior. In the next two weeks, we take the next step towards building your feedback skills by teaching you seven specific skills to use when delivering professional feedback. At the end these two weeks you will know how to deliver work-related feedback that is effective at changing an employee’s behavior while still preserving their dignity.
1 heure pour terminer
5 vidéos (Total 34 min)
1 heure pour terminer
The Seven Essential Feedback Skills - Part II
This week we continue building on your knowledge of the seven essential feedback skills.
1 heure pour terminer
5 vidéos (Total 42 min)
Avis
Meilleurs avis pour GIVING HELPFUL FEEDBACK
par DS6 sept. 2017
Great Course. I love the way it is designed, delivered. I learned a lot. The most imporatnt part is that I enjoy every bit of the session and completed everything less than a week. :)
par CF7 févr. 2021
It concise and direct to the point however see this more of western oriented and may not always be applicable to Asian culture such as the Philippines. Nonetheless, I find it helpful.
par DK10 juil. 2020
Truly an eye opener. Giving correct feedback is important not only to change behavior but also improve productivity and maintain a warm environment in the workplace. Excellent Course
par AH3 janv. 2021
The course is very to the point and has a good structure. It does not only teach you how to provide proper feedback, but also how to provide feedback to different type of employees.
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