This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations of effective leadership skills to everyday situations faced by leaders.
Learners:
• Will be able to negotiate effectively and influence others
• Provide feedback and coaching that is appropriate and influential
• Will be able to manage conflict and lead change
This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.
À partir de la leçon
Module 4: Leading Organizational Change
This module will highlight what it takes for everyday leaders to successfully lead a change initiative, why others are likely to resist change, how everyday leaders can use inclusiveness to make the implementation of change more successful, and how everyday leaders can manage potential chaos during the unfolding over time of a change initiative implementation.
Professor of Business Administration and Harry J. Gray Professor of Executive Leadership College of Business, University of Illinois at Urbana-Champaign
Jack Goncalo
Professor Department of Business Administration
Jeffrey Loewenstein
Associate Professor of Organizational Behavior Department of Business Administration
[ Music ]
>> Leadership is not an individual sport,
it's a team activity.
>> No wonder I'm so terrified!
[Laughter]
>> No, I mean, we've had quite a lot of conversation, and,
you know, and really important conversations about motivation
and -- and information, putting those two things together
in order to arrive at new ways in which to proceed,
and then get new things done, and that's --
that's incredibly important.
But all the -- the attention we place on the role of the leader,
I thought it might be fitting to end this conversation
with a discussion of relationships, right,
and that we don't do it all by ourselves,
it's not me, me, me, the leader.
You're not -- you're not a leader.
And that, in effect, you know, if you generate a purpose
and a larger vision about the broader goals
and milestones you want to -- you want to reach,
then it's about inspiring and motivating people to --
to want to implement that and bring that through.
And so the way I think about that, usually is, you know,
what is the system
of professional relationships you have in your team
and organization in order to gather good information
and to motivate implementation.
So, you know, you take that nework idea and you apply it
within your team and your organization,
and you can think about, you know, the head and the heart.
So, how do I gather information for my system
of professional relationships?
Am I talking to the same people all the time or do I really need
to get myself to talk to different people?
And...
>> So, you know, are you in a group
that is talking only to themselves, right?
[Laughter] Can you branch out and get new
and better information that will allow you
to make good decisions?
>> Exactly.
So if I have a broader network of people in my organization,
I'll have more information flow, I'll have a better understanding
of the interests, the commitments, the values,
the concerns, across the organization.
So I'll make a higher-quality decision
that better fits the organization.
And then, if I not only have far-flung correspondence,
but also a close group that interacts and engages
with one another, then we can build the, you know,
the solidarity, the sense of -- of unified purpose, to carry out
and implement those decisions.
And so that means, as a leader, one of the jobs you have
to undertake is a long-term series
of relationship development processes so that we reach
out to people, learn who they are, understand and appreciate
where they're coming from, so that you'll have the information
and you'll have the commitment of people to then carry
out all these decisions, and, you know, implement the change