In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace.
As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace.
You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles.
Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
Ce cours fait partie de la Spécialisation Communication efficace sur un lieu de travail mondialisé
Establishing a Professional ‘Self’ through Effective Intercultural Communication
proposé par
Spécialisation Communication efficace sur un lieu de travail mondialiséUniversité nationale de Singapour
Programme du cours : ce que vous apprendrez dans ce cours
Semaine
1Introduction to Specialisation and Course
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we will begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal communicative strategies to present information based on the 7 communication principles. And, finally, you will learn to build your personal profile and appropriately align yourself to a globalised workplace.
2 vidéos (Total 7 min), 2 lectures
2 lectures
Specialisation Overview10 min
(FAQ) Frequently Asked Questions10 min
Establish Work Relationships
In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.
9 vidéos (Total 58 min), 1 lecture, 1 quiz
9 vidéos
Power Distance2 min
Individualist and Collectivist2 min
Masculinity and Femininity3 min
Long and Short Term Orientation3 min
How cultural values affect the way we communicate6 min
Intrapersonal Communication9 min
Communication Process12 min
Cultural Values, Context and Politeness10 min
1 lecture
References10 min
1 exercice pour s'entraîner
Establish Work Relationships20 min
Semaine
2Effective Communication
In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.
15 vidéos (Total 119 min), 2 lectures, 4 quiz
15 vidéos
Clarity5 min
Completeness4 min
Correctness3 min
Conciseness3 min
Concreteness4 min
Coherence4 min
Courtesy7 min
Summary for 7Cs1 min
Using the 7Cs to Inform9 min
Giving Instructions14 min
Offering Suggestions16 min
Seeking Clarification15 min
Giving Bad News21 min
Summary for Interpersonal Communicative Strategies2 min
2 lectures
References10 min
Pre-lesson tasks10 min
1 exercice pour s'entraîner
Quiz for Giving Instructions20 min
Semaine
3Personal Profile
And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).
6 vidéos (Total 65 min), 3 lectures, 1 quiz
6 vidéos
Establish Personal Self11 min
Aligning self to your workplace4 min
For Potential Employers8 min
In Workforce17 min
Connecting on Social Networking Sites14 min
Etiquettes of using Social Networking Websites8 min
3 lectures
References10 min
Useful websites for your personal branding, CV and portfolio10 min
References10 min
4.1
11 avisMeilleurs avis
par SB•Oct 25th 2016
It is extremely contemporary and a very useful course!
Enseignant
Misty So-Sum Wai-Cook
DrCentre for English Language Communication
À propos de Université nationale de Singapour
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
À propos de la Spécialisation Communication efficace sur un lieu de travail mondialisé
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
Foire Aux Questions
Quand aurai-je accès aux vidéos de cours et aux devoirs ?
Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.
À quoi ai-je droit si je m'abonne à cette Spécialisation ?
Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.
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