À propos de ce cours : This course aims to prepare you for working in an cross-cultural Business setting. We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. By combining all of your vocabulary, reading, speaking, and writing skills that you acquired in the previous three courses, you will learn how language plays an important role in cross-cultural communication. You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Skills learned in this course help prepare you to deliver the professional business presentation in the Capstone project. After completing this course, you will be able to: - identify possible cross-cultural issues and misunderstandings in communication - apply strategies to overcome possible cross-cultural issues and misunderstandings in communication - produce documents with an appropriate style for business communication purposes within a cross-cultural situation - deliver a speech with an appropriate style for business communication purposes within a cross-cultural situation
Créé par : Université des sciences et technologies de Hong Kong
Enseigné par : Sean McMinn, Senior Insructor
Center for Language Education
Enseigné par : Kin Tang, Instructor
Center for Language Education
Enseigné par : Delian Gaskell, Instructor
Center for Language Education
| Informations de base | Cours 4 de 5 dans Anglais des affaires pour les locuteurs non natifs Specialization |
| Engagement | 6 weeks of study, 2-4 hours/week |
| Langue | English |
| Comment réussir | Réussissez tous les devoirs notés pour terminer le cours. |
| Notes des utilisateurs |
Programme de cours
SEMAINE 1
Welcome module
Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.
1 vidéo, 4 lectures
- Vidéo: Welcome
- Reading: Objectives and outcomes
- Discussion Prompt: How is this course relevant to you?
- Reading: Learning how to learn
- Reading: Learning vocabulary
- Discussion Prompt: How do you learn English?
- Reading: The HKUST Grammar Guide
SEMAINE 2
What is culture?
Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic cultural theories and language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.
4 vidéos, 7 lectures, 2 quiz pour s'exercer
- Reading: Objectives and outcomes
- Reading: Vocabulary prep
- Practice Quiz: Vocabulary practice
- Discussion Prompt: How would you define culture?
- Vidéo: What is culture?
- Reading: Can we define culture?
- Discussion Prompt: What about your culture? Does it change?
- Vidéo: English as a Lingua Franca
- Discussion Prompt: Same word, different meaning?
- Reading: Objectives and outcomes
- Reading: Vocabulary list
- Practice Quiz: Vocabulary practice
- Vidéo: Challenging grammar: comparative and superlative forms
- Reading: More on comparative and superlative forms
- Reading: Relatively, rather, compared to
- Vidéo: Challenging English sounds /ʃ/ "sherry" and /ʧ/ "cherry"s
Noté: Say it right.
Noté: Module 2
SEMAINE 3
Culture and communication strategies
Welcome to Week 3! This week we will cover Module 3 where we introduce you to ways of cultural understanding can guide business communication strategies basic and the language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.
9 vidéos, 8 lectures, 3 quiz pour s'exercer
- Reading: Vocabulary prep
- Practice Quiz: Vocabulary prep
- Vidéo: Digital communication
- Discussion Prompt: Is it culturally appropriate?
- Discussion Prompt: Cross-cultural communication blunders
- Reading: Cross-cultural communication barriers
- Vidéo: The cultural situation - Part 1
- Vidéo: The cultural situation - Part 2
- Vidéo: Cultural strategy - Writing
- Vidéo: Cultural strategy: Speaking (Part 1)
- Vidéo: Cultural strategy: Speaking (Part 2)
- Reading: Avoiding cultural faux pas in international business
- Reading: Objectives and outcomes
- Reading: Vocabulary list
- Practice Quiz: Vocabulary practice
- Vidéo: Challenging English Grammar: Connective choice
- Reading: Adverb and Connective Choice
- Reading: List of conjuncts
- Vidéo: Challenging English Sounds - /ŋ/ “thing” and /ŋk/ “think”
- Vidéo: Rhythm, stress and pausing
- Reading: Peer review practice: Sample of a culturally insensitive email
- Practice Quiz: Culturally insensitive email: peer review practice
- Peer Review: Culturally insensitive email: Correct and rewrite
Noté: Avoiding cultural and communicative faux pas
Noté: Module 3
SEMAINE 4
Culture and management communication
Welcome to Week 4! This week we will cover Module 4 where we introduce you to common cultural frameworks used in the business world, how theories inform management in cross-cultural situations and language skills you will use in management situations. You will also be introduced to vocabulary and language skills common to business communications.
5 vidéos, 5 lectures, 1 quiz pour s'exercer
- Vidéo: Hofstede's cultural dimensions
- Reading: More on Hofstede's cultural dimensions
- Reading: Hofstede’s Cultural Dimensions: applications, further studies, and criticisms
- Discussion Prompt: Do you agree with Hofstede?
- Vidéo: Cross-cultural communication skills for management
- Vidéo: Directness of language
- Reading: Objectives and outcomes
- Reading: Vocabulary list
- Practice Quiz: Vocabulary practice
- Vidéo: Challenging English Grammar:The continuous tense
- Reading: More on the continuous (past, present, future)
- Vidéo: Challenging English sounds: /w/ "west"-v- /v/ "vest"
- Peer Review: Say it right
Noté: Hofstede's cultural dimensions mini-case
Noté: Module 4
SEMAINE 5
Culture, application and ethics
Welcome to Week 5! This week we will cover Module 5 where we introduce you ways you might apply cultural frameworks to authentic workplace situations, business ethics in today's international worlds and the language skills you will use in these situations. You will also be introduced to vocabulary and language skills common to business communications.
6 vidéos, 4 lectures, 1 quiz pour s'exercer
- Vidéo: Applying Cultural Frameworks
- Reading: Directness of communication - in Cross Cultural Contexts
- Vidéo: Business Negotiations
- Discussion Prompt: Can cultural frameworks be applied in the real world?
- Vidéo: Applying Cultural Frameworks in Business Ethics
- Discussion Prompt: Cross Cultural Frameworks and Business Ethics
- Reading: Objectives and outcomes
- Reading: Vocabulary list
- Practice Quiz: Vocabulary practice
- Vidéo: Challenging English Sounds-/l/ "light" and /r/ "right"
- Vidéo: Challenging English Grammar: Misplaced modifiers & dangling participles
- Reading: More on misplaced modifiers & dangling participles
- Vidéo: Analyzing case studies
Noté: Applying cross cultural frameworks in cross cultural communication - mini-case analysis
Noté: Applying cross cultural frameworks in cross cultural business negotiations and ethics - mini-case analysis
Noté: Module 5
SEMAINE 6
Concluding module
Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.
Noté: Final exam
FAQ
Comment cela fonctionne
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
Créateurs
Université des sciences et technologies de Hong Kong
HKUST - A dynamic, international research university, in relentless pursuit of excellence, leading the advance of science and technology, and educating the new generation of front-runners for Asia and the world.
Tarification
| Acheter le cours | |
|---|---|
| Accéder au contenu du cours | Disponible |
| Accéder au contenu noté | Disponible |
| Recevoir une Note Finale | Disponible |
| Obtenir un Certificat de Cours partageable | Disponible |
Notation et examens
it was perfect course for me i learned a lot of think in this course and i hope to learn more
Excellent Course!!
I have learned a lot how to act with different cultures, but also about English language.
Coursera propose un accès universel à la meilleure formation au monde,
en partenariat avec des universités et des organisations du plus haut niveau, pour proposer des cours en ligne.
© 2018 Coursera Inc. Tous droits réservés.
JZ
great course for non native speakers