À propos de ce cours

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100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
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Niveau débutant

To be successful you should have completed the previous courses in this training.

Approx. 24 heures pour terminer
Anglais

Ce que vous allez apprendre

  • Understand the process of asking strategic questions, establishing trust, identifying pain points and proposing value in efforts to closing a sale

  • Identify your Ideal Customer Profile and target persona to build a lead list, qualify prospects, and leverage data to drive activity

  • Investigate various outreach channels and generate a call script incorporating Conversational Selling strategies

  • Develop a foundation for emotional intelligence in a sales context and generate an empathetic email

Compétences que vous acquerrez

Sales Developmentcold emailingSalesobjection handlingCold Calling
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

To be successful you should have completed the previous courses in this training.

Approx. 24 heures pour terminer
Anglais

Offert par

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Salesforce

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Académie SV

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1

Semaine 1

6 heures pour terminer

Learn the Conversational Selling Methodology

6 heures pour terminer
14 vidéos (Total 69 min), 6 lectures, 6 quiz
14 vidéos
Course Introduction: Conversational Selling Playbook for SDRs3 min
Instructor Introduction: Moise Moodie3 min
Introduction to Conversational Selling4 min
The Power of Questions3 min
Building Trust and Credibility When Cold Calling6 min
Achieving Results through Empathetic Listening4 min
The Golden Talk vs. Listening Ratio6 min
Proposing Value and Welcoming Objections5 min
Writing a Value Proposition6 min
Welcoming Objections and Triple-A Responses4 min
Empathize and Challenge: Responding to Objections5 min
Closing through Feedback and Next Steps6 min
Review of Week 1: Learn the Conversational Selling Methodology3 min
6 lectures
Syllabus10 min
Building Trust and Credibility10 min
Leading with Warmth10 min
Becoming a World-Class Listener10 min
Barriers to Listening10 min
Value Propositions in Sales Development10 min
6 exercices pour s'entraîner
Practice Quiz: Grounding Sales in Consultation and Strategic Questioning30 min
Practice Quiz: Establishing Trust in Moments30 min
Practice Quiz: Achieving Results through Empathetic Listening30 min
Practice Quiz: Proposing Value and Welcoming Objections30 min
Practice Quiz: Practicing Closing in Conversational Selling30 min
Graded Quiz: Closing throughout the Conversation30 min
Semaine
2

Semaine 2

4 heures pour terminer

Generate Leads and Narrow Your Prospect List

4 heures pour terminer
11 vidéos (Total 58 min), 3 lectures, 5 quiz
11 vidéos
Target Buyers Persona4 min
Working with ICPs and Personas to Achieve Goals4 min
SV Academy Ambassadors: Springboarding Your Tech Career3 min
Lead Generation - List Building and Research6 min
Above-the-Line Prospects4 min
Asking the Right Questions - Introduction to Qualification5 min
Creating an Efficient Prospect Qualification System7 min
Leveraging Data to Drive Activity6 min
Introduction to Sales Economics6 min
Review of Week 2: Generate Leads and Narrow Your Prospect List3 min
3 lectures
Developing Prospect Lists - Intro to Target Persona10 min
How to Search LinkedIn Like a Pro10 min
Waterfall, Gap Analysis and Backward Math10 min
5 exercices pour s'entraîner
Practice Quiz: Empathizing with the Ideal Customer30 min
Practice Quiz: Targeting High-Quality Leads30 min
Practice Quiz: Qualifying Prospects with Skill, Speed, and Ease30 min
Practice Quiz: Leveraging Data to Drive Prospecting Activity30 min
Graded Quiz: Generate Leads and Narrow Your Prospect List30 min
Semaine
3

Semaine 3

6 heures pour terminer

Apply Conversational Selling Across Multiple Channels

6 heures pour terminer
16 vidéos (Total 77 min), 7 lectures, 5 quiz
16 vidéos
SV Academy Ambassadors: Leveraging Multi-Channel Mindset5 min
Conducting Prospect Outreach by Phone4 min
Effective Selling by Phone with Conversational Selling6 min
How to Leave a Compelling Voicemail4 min
Conversational Selling through Written Communication4 min
PACE Email Prospecting: Conversational Selling through Written Communication5 min
SV Academy Ambassadors: Tips for Email Prospecting4 min
SV Academy Ambassadors: Tips for Email Personalization with Above-the-Line Prospects4 min
Prospect Outreach through Social4 min
SV Academy Ambassadors: Engaging Prospects on LinkedIn3 min
Prospect Outreach through Video6 min
SV Academy Ambassadors: Tips for Video Prospecting4 min
Review of Week 3: Apply Conversational Selling Across Multiple Channels2 min
Introduction to the Mock Company4 min
Peer Review Instructions and Sample - Week 36 min
7 lectures
Cutting through the Noise10 min
Implementing the Multi-Channel Mindset10 min
Cold Calling Scripts10 min
Email Script to Get a Meeting with Anyone10 min
Business Writing Playbook10 min
LinkedIn Prospecting Playbook10 min
Targeting High Value Prospects with Video10 min
4 exercices pour s'entraîner
Practice Quiz: Developing the Multi-Channel Mindset30 min
Practice Quiz: Conducting Prospect Outreach By Phone30 min
Practice Quiz: Conducting Prospect Outreach by Email30 min
Practice Quiz: Conducting Prospect Outreach through Social and Video30 min
Semaine
4

Semaine 4

6 heures pour terminer

Get Results with Emotional Intelligence

6 heures pour terminer
9 vidéos (Total 45 min), 10 lectures, 5 quiz
9 vidéos
Building Self-Confidence: How to Overcome Challenges7 min
Building and Sustaining Motivation3 min
Focusing on Self-Regulation and Mindfulness4 min
Self-Regulation and Mindfulness Strategies for SDRs3 min
Performing with Empathy5 min
The Importance of Empathy in the SDR Role5 min
Review of Week 4: Get Results with Emotional Intelligence3 min
Peer Review Instructions and Sample - Week 44 min
10 lectures
The Explainer: Emotional Intelligence10 min
Embracing Near Wins With Sarah Lewis10 min
The Puzzle of Motivation with Daniel Pink10 min
The Psychology of Self-Motivation with Scott Geller10 min
Motivation Matrix10 min
What Is Self-Regulation?10 min
Mindfulness Playbook10 min
Empathy and Boundaries with Brene Brown10 min
Empathy is the Key to Building Rapport10 min
Review the Mock Company10 min
4 exercices pour s'entraîner
Practice Quiz: Strengthening Self-Awareness30 min
Practice Quiz: Building and Sustaining Motivation30 min
Practice Quiz: Focusing on Self-Regulation and Mindfulness30 min
Practice Quiz: Performing with Empathy and Social Skills30 min

À propos du Nombre de Sales Development Representative Salesforce Certificat Professionnel

Sales Development Representative Salesforce

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