À propos de ce cours
4.7
17 notes
2 avis
In Course Two of the Art of Sales Specialization, you will learn how to run high-impact meetings that create complete separation between you and everyone else your customer comes into contact with. You will learn the importance of asking better questions and how to anticipate and handle sales objections. Finally, you will learn how to tell powerful stories and to give and receive performance feedback....
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Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
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Dates limites flexibles

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Beginner Level

Niveau débutant

Clock

Recommandé : 5 Weeks, 5-7 hours per week

Approx. 11 heures pour terminer
Comment Dots

English

Sous-titres : English
Globe

Cours en ligne à 100 %

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Calendar

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Beginner Level

Niveau débutant

Clock

Recommandé : 5 Weeks, 5-7 hours per week

Approx. 11 heures pour terminer
Comment Dots

English

Sous-titres : English

Programme du cours : ce que vous apprendrez dans ce cours

1

Section
Clock
2 heures pour terminer

Week 1: Running High-Impact Meetings

How many meetings do you have every week during your career? Most executives say “20-30.” And how many of them are “high-impact?” Most executives say “5-10%.” We can do better. There are five disciplines you can use to take your meeting – any meeting – to the next level, such that you are the person that people are thinking of at the end of a busy day....
Reading
6 vidéos (Total 12 min), 8 lectures, 1 quiz
Video6 vidéos
Meet Craig Wortmann1 min
Running High-Impact Meetings5 min
Writing a 'Thank You' Note1 min
Barter Exercise min
Role Play: Barter Exercise2 min
Reading8 lectures
Meet The Team10 min
How Do I Get The Most Out Of This Course10 min
FAQ10 min
The 3 Clear Points of Week 110 min
Worksheets and Readings10 min
Final Project Prep Assignment: Setting a Sales Goal10 min
Final Project Prep: Knowledge Skill Discipline Framework - Course 210 min
Capstone Prep Assignment - Barter Project10 min
Quiz1 exercice pour s'entraîner
Final Project Prep: Writing Thank You Notes2 min

2

Section
Clock
1 heure pour terminer

Week 2: Asking Better Questions

We spend most of our professional career (and personal life) in conversation. When we are trying to get to know someone, influence a decision, sell an idea or product, lead people, or simply hang out with friends, there are specific skills and disciplines that we can practice that make us more dynamic conversationalists. Our focus this week is asking better sales questions. High-performing salespeople get better, more actionable information from their customers by asking better questions. ...
Reading
3 vidéos (Total 6 min), 4 lectures
Video3 vidéos
Impact Questions4 min
When To Ask Impact Questions1 min
Reading4 lectures
The 3 Clear Points of Week 210 min
Reading10 min
Final Project Prep: Writing Impact Questions10 min
Capstone Prep Assignment - Barter Project10 min

3

Section
Clock
1 heure pour terminer

Week 3: Handling Objections

This week, we are focusing on sales objections. Objections are natural to the sales process and should be welcomed. They represent a great opportunity for you to create separation between you and competitors. Sales is full of rejection, but high-performers handle objections, hurdles and rejection in ways that will surprise you. We will explore how they do this and what effect it has on customers. ...
Reading
4 vidéos (Total 10 min), 4 lectures, 1 quiz
Video4 vidéos
Handling Objections5 min
Creating an "Objections Matrix" Worksheet min
Role-Play: Handling Objections3 min
Reading4 lectures
The 3 Clear Points of Week 310 min
Worksheet and Reading10 min
Final Project Prep: Objections Matrix10 min
Capstone Prep Assignment - Barter Project10 min
Quiz1 exercice pour s'entraîner
Handling Objections2 min

4

Section
Clock
1 heure pour terminer

Week 4: The Power of Story

Week 4 looks at one of the most powerful influence tools you have – your ability to tell the right story at the right time for the right reasons. Stories provide two things that facts do not; context and emotion. The ability to contextualize your venture in your selling efforts is critical, and connecting to emotions drives decision-making. We will explore how stories do this and begin to build your tactical Story Matrix℠ to ensure that you have the right stories at your fingertips. ...
Reading
7 vidéos (Total 16 min), 4 lectures
Video7 vidéos
The Power of Story5 min
The Four Types of Stories2 min
The Story Matrix1 min
Building Out Your Story Matrix1 min
What’s Your Story?2 min
The Drop Forge Story2 min
Reading4 lectures
The 3 Clear Points of Week 410 min
Worksheet and Readings10 min
Final Project Prep: Your Story Matrix Worksheet10 min
Capstone Prep Assignment - Barter Project10 min
4.7

Meilleurs avis

par AIOct 15th 2018

This is a great user-friendly course that gives every angle of selling to the public. Very applicable at every level!

Enseignant

Craig Wortmann

CEO, Sales Engine Inc; Venture Partner, Pritzker Group Venture Capital; Clinical Professor, Kellogg School of Management

À propos de Northwestern University

Northwestern University is a private research and teaching university with campuses in Evanston and Chicago, Illinois, and Doha, Qatar. Northwestern combines innovative teaching and pioneering research in a highly collaborative environment that transcends traditional academic boundaries. ...

À propos de la Spécialisation The Art of Sales: Mastering the Selling Process

Close more deals and improve the performance of any sales team. The Art of Sales Specialization is designed to make you more effective and efficient as you pursue your sales goals. Understand how to stand out in the crowd, attract customers, and build support for your initiatives within your company. Knowing how to “get to yes” is a crucial skill that can improve many facets of your life. Prepare to be tested, taught, and transformed as you learn to locate new customers and get great results....
The Art of Sales: Mastering the Selling Process

Foire Aux Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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