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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
971 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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51 - 75 of 245 Reviews for Conflict Resolution Skills

By Dada D

May 24, 2022

Maravilloso,

Aprendí muchisimo.

Gracias por este curso tan increible y gracias a la profesora Najla De Bow, gran profesora

By Gretchen S

Aug 6, 2018

Great content and real world examples. Definitely a must take class for anyone interested in solving problems effectively.

By Anthony K

Aug 27, 2020

I have learnt a lot from this course and it will help me resolve conflict(s) in my organisation and society very well.

By Carroll B

Nov 16, 2020

Me gusto el curso y los ejemplos, los cuales te muestran una perpectiva diferente a considerar en cualquier escenario

By Gilbert M

Sep 27, 2020

Great course and information. Loved having the opportunity to apply what we learned at the end of the course.

By Gaurav G

Oct 24, 2019

This course really helped me a lot. now, i know how to handle internal conflict in better way better manner.

By Ahmad A

Sep 22, 2021

It was an interesting course organized in good and simple way , I like it as the first course for me here .

By vessssko

Oct 12, 2015

I like this course. H gave me a lot to understand more myself and others in cituations of conflicts. Great,

By Gary L

Sep 26, 2015

I enjoyed this course and believe it gives a nice base for further development of essential skills for all.

By awatif m

Mar 27, 2018

Great course with great tips on how to deal with conflict with real life problems that you can relate to

By Avinash D

Apr 29, 2020

Nice Course. For Sure ,It will help us deal with conflict on personal as well professional Level.

By SERGIO I

Sep 27, 2020

Very complete initial course. I have learned a lot. I got many tools to perform better at my job

By Eddah K

Mar 24, 2016

I loved every topic. The presentation were great and the assignments made the mind think harder.

By ERICK V V R

Jun 29, 2021

The course of conflict resolution skills is very good. The study methodology is very practical

By Emily B

Feb 20, 2016

Great cursory course, provides a good but brief and succinct overview of conflict resolution.

By achraf b

Apr 28, 2020

I like the course , it's give the opportunity to improve the skills of conflicts resolution

By ROBINSON C F

Jun 11, 2020

Excelente aprendizaje y buena temática de enseñanza muy chevere la dinámica de aprendizaje

By Jessica C

Sep 25, 2019

Resolving conflict after learning these skills will allow for a more peaceful workplace.

By Anita W

Oct 7, 2022

This course provides practical takeaways that can be applied to difficult situations.

By Brandon D

Dec 26, 2015

I love the detailed advice and resources in the course. Very clear, very well spoken.

By Kyle G

Aug 13, 2021

An excellent course that defines and outlines the approaches to conflict resolution.

By Ayodele F

Feb 21, 2021

It was a simplified course that gave practical examples with a flexible time frame

By Prashant K

Aug 26, 2021

Course is very practical ,designed to connect with real life events of corporate.

By Scheherazade T

Jul 25, 2017

Great course. Provides good information on setting up positive conflict meetings.

By Bryce C

Feb 24, 2018

Great, direct information to work through conflict in a level-headed manner.