Case Study: Communication Issues

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Skills You'll Learn

Active Listening, Communication, Management, Collaboration

Reviews

4.4 (971 ratings)

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  • 1 star
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TN

Oct 3, 2023

good practical skills for understanding and dealing with conflict in the workplace, Najla is particularly impressive in the way she presents and delivers the course.

SS

Nov 30, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

From the lesson

Communication Problems and Skills

In this module we will discuss one of the approaches to conflict discussed in the previous module, the Collaborative Solution. Specifically, we will focus on how to get to the facts and how to set the collaborative stage.

Taught By

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    Najla DeBow

    Instructor

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