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Retour à Communication au travail au 21e siècle

Avis et commentaires pour d'étudiants pour Communication au travail au 21e siècle par Université de Californie à Irvine

4.3
étoiles
1,625 évaluations
330 avis

À propos du cours

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc.). Upon completing this course, you will be able to: 1. Define communication and its role in the workplace 2. Describe benefits of effective communication in the workplace 3. Identify and explain most common audiences and techniques for communicating with each audience 4. Identify and solve common obstacles to effective communication 5. Summarize the 5 Step Technique and explain its usefulness in communicating with your manager 6. Discuss the best approaches and communication techniques for delivering bad news to your manager 7. Describe ways to make positive connections with your staff. 8. Discuss techniques for deciphering the communication styles of executive managers 9. Discuss techniques for identifying the characteristics and drivers of executive managers 10. Discuss techniques for persuading executive management 11. Identify best practices for working successfully with virtual/remote teams 12. Apply proven techniques for effective conference calls and webinars...

Meilleurs avis

UK

Apr 27, 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

NA

Apr 12, 2016

This course is really helpful. I would recommend it to my friend to learn how they can improve their communication skills at workplace and can be a good employee and a great manager.

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151 - 175 sur 329 Avis pour Communication au travail au 21e siècle

par Kumar S

Aug 07, 2020

Very good

par Izaz A k

Jul 16, 2020

Thank You

par JANARDANA R N R

Jun 30, 2020

Very good

par Flt L G R

Jun 17, 2020

THANKS...

par Aravind R L

Jun 03, 2020

Excellent

par Chaitanya S T

May 06, 2020

excellent

par Deepak P A R

Dec 26, 2018

Excellent

par Asmaa A

Mar 16, 2017

excellent

par sahil b

Jan 06, 2016

Excellent

par Rodrigo B M J

Oct 26, 2015

Very good

par R. A T

Sep 13, 2015

good tips

par marwa s a k

May 31, 2020

شكرا على

par Ramon A R R

May 03, 2016

Awesome!

par Thikhamporn U

May 06, 2020

Good!

par Khin M W

Oct 27, 2019

Great

par Venkatesh R

Aug 05, 2020

Nice

par KRISHNA K A

Jul 08, 2020

good

par Raja G S

Jun 22, 2020

good

par Mr.Ajay B

Jun 20, 2020

nice

par Dr.Syed I

Jun 05, 2020

nice

par Laboni D

May 31, 2020

Good

par Arunava C

May 29, 2020

Good

par JAIN P N

Apr 05, 2020

best

par Rafat A A

Sep 27, 2017

good

par Le C D

Nov 05, 2016

good