Chevron Left
Retour à Communication au travail au 21e siècle

Avis et commentaires pour d'étudiants pour Communication au travail au 21e siècle par Université de Californie à Irvine

2,107 évaluations
405 avis

À propos du cours

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc.). Upon completing this course, you will be able to: 1. Define communication and its role in the workplace 2. Describe benefits of effective communication in the workplace 3. Identify and explain most common audiences and techniques for communicating with each audience 4. Identify and solve common obstacles to effective communication 5. Summarize the 5 Step Technique and explain its usefulness in communicating with your manager 6. Discuss the best approaches and communication techniques for delivering bad news to your manager 7. Describe ways to make positive connections with your staff. 8. Discuss techniques for deciphering the communication styles of executive managers 9. Discuss techniques for identifying the characteristics and drivers of executive managers 10. Discuss techniques for persuading executive management 11. Identify best practices for working successfully with virtual/remote teams 12. Apply proven techniques for effective conference calls and webinars...

Meilleurs avis

26 avr. 2020

The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"

19 nov. 2020

This course is really helpful for me. It helps me understand better how important a communication in a workplace is. This course covers different scenarios that are related to communication.

Filtrer par :

151 - 175 sur 406 Avis pour Communication au travail au 21e siècle


29 juil. 2020

very useful course

par Surya D

18 août 2020

Very informative.

par Nguyễn H C

7 mars 2019

Excellent course.

par Karampatos G

15 nov. 2017

Excellent course.

par Sudipta K B

5 oct. 2020

Useful in future

par Venkateswararao N D

30 juin 2020

Excellent Course

par TEJA A

1 avr. 2020

Amazing Course!!

par Sarah R M

15 mai 2019

Excellent class!

par Dr. M Z

29 nov. 2018

very good course

par Melanie F

4 août 2020

Very well done.

par oseni d o

8 mars 2019

Skill sharpener

par Vianka A M

19 nov. 2020

me gusto mucho

par Adib S A ( L S A

13 nov. 2020

Great course !

par Martha Z C U

10 nov. 2020

me gusto mucho

par Bryan T J

30 oct. 2020

Muy buen curso

par Rohan D

20 mai 2020

Great learning

par Asmita M

3 juin 2019

Amazing course

par Dayana a C p

28 oct. 2020

aprendí mucho

par Prakash B

4 sept. 2020


par Hrsikesa P

17 août 2020


par Sahana M

18 mars 2020

Good learning

par Jonatan R

20 févr. 2016

Great Tools!!

par �ADITI P

31 oct. 2020

great course

par 2022 N M

28 sept. 2020


par Robert C

26 sept. 2020

Great course