5.0 The customer experience journey.

Video placeholder
Loading...
View Syllabus

Skills You'll Learn

Product Strategy, Brand Architecture, Customer Experience, Brand and Product Management, Brand Engagement

Reviews

4.7 (2,561 ratings)

  • 5 stars
    74.81%
  • 4 stars
    20.73%
  • 3 stars
    3.08%
  • 2 stars
    0.62%
  • 1 star
    0.74%

SB

Jun 19, 2020

I really loved it, it's fruitful, I firstly thought I would get bored and that it would be heavy, but It's really amazing and I already got info from it that I'll be implementing in my real life.

CG

Jul 10, 2023

the instructor has a clear knowledge of the brand management and can share the concepts in a clear way. More important, gives the tools to analyze and provide new solutions to brand management.

From the lesson

Translating your brand into compelling customer experiences.

At the end of this module, you will be able to define and describe the customer experience journey for your brand.

Taught By

  • Placeholder

    Luis Rodriguez Baptista

    Professor

Explore our Catalog

Join for free and get personalized recommendations, updates and offers.