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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
2,925 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

AE

Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.

CM

Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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26 - 50 of 490 Reviews for The Art of Negotiation

By Carlos E V A

Dec 10, 2018

please add more courses with this instructor!!

By K R K

Jun 14, 2020

This course throws light on various methods of negotiations, behaviour and traits of a negotiators, how to start and end a negotiation and judge the success of negotiation at the end. This course is very well paced. The videos are also supported with resource materials really helps in better understanding and making notes. It covers all practical aspects and also includes a case study and peer review assignement. I really liked the course and it really made me to better understand the nuances of negotiation.

By Amit R S (

Nov 13, 2023

The course is quite focussed, intuitive and very well organised . It touches almost all the subtle points being used in a negotiation. I learnt a lot . Thank you.

By Кубибаев Д Ю

Mar 25, 2023

Very interesting, I learned a lot of new, useful things, the teachers in the video lessons explained very clearly.

By Brandilyn P

Feb 10, 2023

I am very grateful for the opportunity to learn and the reading material offered, I will definitely read it all! The only suggestion I have is better organization in the delivery of the information. This course was rather hard to follow but still achievable if I re watched or re read all of the information. Great course! Could be easier to comprehend if better organized. Thank you so much for taking the time to put it together!

By AMANCIO D

Feb 9, 2023

The material is comprehensive and the presentation stimulates learning and is very clear.

I highly recommend this course to both colleagues collaborators and including counterparts in the negotiation process.

Very interesting indeed!

By Shanmukha S

Nov 22, 2023

Content is useful , Need to improve with practical projects or case studies references .

By Quinn R

Dec 6, 2020

Not worth the cost and time. Poorly constructed, rambling instructor, lectures did not relate to the quizzes, lecture slides contained limited info, a very difficult course for visual learnings as there were few, if any, visuals. **8 hour wait between quiz attempts! And no in lecture practice/tests of knowledge nor prompts to aid learning along the way. **No discussion forums, so you cannot discuss and ask for help from other students.

By Kaja J

Nov 15, 2021

Am not enjoying it at all: 1. Lacking important details in writing (even in school, important details are always noted by writing), so if you're a visual learner, you will not enjoy it as well.

2. 9 questions in the review instead of usual 10 (probably to have you fail easier)

3. 1 test attempt in 8 hours

4. Amateur quality in presentation

It's frustrating and feels like a waste of time. Not continuing.

By Stephen R

Oct 4, 2015

This course offered nothing significant or new to anyone who has spent any time around business or government negotiations. It really seems as though the instructor either assumes all of her students are completely inept or that because it is a free course that producing a reasonably viable product is not necessary.

By Asiyil A

Apr 20, 2020

the curriculum was not thoroughly explained. I felt as if some points were so unclear. the assessment is another issue. 75% of the questions were irrelevant, and therefor invalid. thank you

By Johnson C

Aug 7, 2023

The quiz section is too irrelevant to the course material. only by trial and error to get this pass. This is the only course out of about 10 course taken in Coursera.

By Kristiana P

Dec 17, 2020

It was challenging to go through this course. I was not satisfied with how the lectures were presented by the professor.

By Nikita F

May 11, 2020

Worse course I've taken in a long time. Don't waste your time.

By Jaewon K

Dec 15, 2015

She is fluent just like reading the scripts.

By HAFID H A

Oct 1, 2022

J'ai pu compléter le cours "The ARt of Negotiation"presnté l'université de Californie à Irvine , Division of Contunuing Education durant quatre semaines. par la grâce de Dieu, j'ai bénéficié à travers ses composantes (Modules ) de connaître les aspects multiples liés au divers types et conditions de l'art de négociation qui fait prtie de la communication interpersonnelle ,dan les domaines personnels et professionels .

By RUBEN D M O

May 13, 2016

Este curso es uno de los mejores que puedo decir haber realizado hasta ahora, principalmente porque te ayuda a definir como tomar decisiones en diferentes entornos y como abordar diferentes circunstancias dependiendo el perfil de las personas, negociar no es saber comprar, es saber escuchar y enfocar las actitudes en resultados siempre positivos tanto para ti como para los demás.

By Fuad H

Aug 16, 2017

Very informative and useful course, however the test questions are nor realistic only for one answer, I mean that there are many alternative answers in the test that will be correct in real life. But tutor considers only one of them as correct, and that is very confusing. I think test must be realistic but not be based upon the tutor perception. Thanks

By Victor Q

Nov 1, 2020

The course was concisely presented. Valuable information gained thru online learning will be helpful for my career and personal development. Thank you very much to the instructor, Sue Robins, MS Ed. Special thanks as well to the Department of Science and Technology (DOST), Philippines and Coursera for this opportunity.

By Yukti S

Jun 11, 2020

Loved the course, the quizzes are challenging and basic at the same time. I loved the way I was compelled to go back to the course because I had lost attention for a few minutes(just because I loved the way Sue Robbins explains) and not to forget the amazing and informative guest interview!

By Maegan A B

Mar 16, 2021

I believe that what I learned will help me not just in my business, but in how I communicate my needs and thoughts outside of professional interactions. If you're a beginner interested at all in the field of negotiation, then I cannot recommend this course enough!

By Lucy M

Mar 30, 2020

I enjoyed the practical knowledge. The professor was clear and to the point. Initially I thought it would be an easy breezy class that i would not take seriously but quickly realized how serious and deep the material was. I am so glad I found the course.

By Kadri E

Oct 17, 2020

It was a very interesting journey for me. I realized that this is not just a desire to achieve our own interests and goals, but it requires strategic action that has its own solid foundations to create the basis for the maximum possible result.

By Bryan J

Mar 18, 2021

Very interesting topic covered for this course. I encourage everyone who is looking to be more knowledgeable in this field to enroll now and pursue this course. Congrats to the facilitators. Thank you to Coursera for the opportunity.

By Amarnath A

Apr 11, 2016

Great short course. Like the main points brought up. Would have been great to have some real case studies of negotiations that went well and badly to learn from. Even a reading of cases hre would have set the whole thing in context.