Support et exploitation

Support et exploitation

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Technical Support Fundamentals
Google
Technical Support Fundamentals
Cours
Crash Course on Python
Google
Crash Course on Python
Cours
Agile with Atlassian Jira
Atlassian
Agile with Atlassian Jira
Cours
Operating Systems and You: Becoming a Power User
Google
Operating Systems and You: Becoming a Power User
Cours
IBM Customer Engagement Specialist Professional Certificate
IBM
IBM Customer Engagement Specialist Professional Certificate
Cours
 System Administration and IT Infrastructure Services
Google
System Administration and IT Infrastructure Services
Cours
FinTech Law and Policy
Duke University
FinTech Law and Policy
Cours
Continuous Delivery & DevOps
University of Virginia
Continuous Delivery & DevOps
Cours
Using Python to Interact with the Operating System
Google
Using Python to Interact with the Operating System
Cours
COBOL Programming with VSCode
IBM
COBOL Programming with VSCode
Cours
The Introduction to Quantum Computing
Saint Petersburg State University
The Introduction to Quantum Computing
Cours
An Introduction to Accessibility and Inclusive Design
University of Illinois at Urbana-Champaign
An Introduction to Accessibility and Inclusive Design
Cours
DevOps Culture and Mindset
University of California, Davis
DevOps Culture and Mindset
Cours
Introduction to Git and GitHub
Google
Introduction to Git and GitHub
Cours
Customer-Centric IT Strategy
University of Virginia
Customer-Centric IT Strategy
Cours
Troubleshooting and Debugging Techniques
Google
Troubleshooting and Debugging Techniques
Cours
Configuration Management and the Cloud
Google
Configuration Management and the Cloud
Cours
Aspectos básicos de la asistencia técnica
Crece con Google
Aspectos básicos de la asistencia técnica
Cours
IS/IT Governance
University of Minnesota
IS/IT Governance
Cours

    Questions fréquentes sur Support et exploitation

  • Support and Operations is a broad term encompassing all the services provided by an organization’s information technology (IT) team. This includes the management of hardware devices, software applications, and network administration, as well as the provision of troubleshooting and help desk assistance for both internal and customer-facing IT operations.

    Because Support and Operations covers such a broad swath of IT services, this field is constantly evolving in response to emerging technologies and applications. For example, IT operations experts today are increasingly focused on issues concerning cloud computing and the Internet of Things (IoT) - two technologies that essentially did not exist a decade ago! Regardless of the IT technologies in question, Support and Operations teams aim to promote service consistency, quality, and reliability.